Terms of Service
Please read these terms carefully before using LocalAunty.
Important Notice
By creating an account or using LocalAunty, you agree to be bound by these Terms of Service, our Privacy Policy, and Community Guidelines. If you do not agree, please do not use our service.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and LocalAunty Ltd ("LocalAunty," "we," "us," or "our") governing your access to and use of the LocalAunty website, mobile applications, and related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify these Terms at any time. Continued use of the Service after any modifications constitutes acceptance of the updated Terms.
2. Eligibility
To use LocalAunty, you must:
- Be at least 18 years of age. By using the Service, you represent and warrant that you are at least 18 years old. We do not knowingly collect information from anyone under 18.
- Have the legal capacity to enter into a binding contract with LocalAunty.
- Not be prohibited from using the Service under applicable laws.
- Not have been previously banned from the Service for violating these Terms.
- Not be a registered sex offender in any jurisdiction.
We reserve the right to request proof of age at any time. Accounts found to be operated by users under 18 will be immediately terminated.
3. Account Registration
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Immediately notify us of any unauthorized access
- Accept responsibility for all activities under your account
- Not create multiple accounts or accounts for others without permission
4. User Conduct
You agree NOT to:
- Use the Service for any illegal purpose or in violation of any laws
- Harass, stalk, threaten, abuse, or defame any person
- Post false, misleading, defamatory, or fraudulent content
- Impersonate any person or entity
- Solicit money, passwords, or personal information from other users
- Post content that is obscene, pornographic, violent, or promotes illegal activity
- Use the Service for commercial purposes, advertising, or solicitation without authorization
- Collect or harvest user information without consent
- Interfere with or disrupt the Service or servers
- Use bots, scripts, or automated means to access the Service
- Circumvent any security features of the Service
- Transmit viruses, malware, or other harmful code
5. Content and Conduct
5.1 Your Content
You retain ownership of content you post ("User Content"). By posting content, you grant LocalAunty a worldwide, non-exclusive, royalty-free license to use, copy, modify, display, and distribute that content on and through the Service.
5.2 Content Restrictions
You agree not to post content that:
- Infringes any intellectual property rights
- Contains nudity, sexually explicit material, or pornography
- Depicts violence, gore, or promotes self-harm
- Contains hate speech or promotes discrimination
- Violates the privacy of others
- Is spam or commercial in nature
5.3 Content Moderation
We reserve the right to review, refuse, remove, or modify any content at our sole discretion. We are not obligated to monitor content but may do so to ensure compliance with these Terms.
6. Premium Subscriptions
6.1 Billing
Premium subscriptions are billed in advance on a recurring basis (monthly or annually) and will automatically renew unless cancelled before the renewal date.
6.2 Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain Premium access until the end of your current billing period. No refunds are provided for partial periods.
6.3 Refund Policy
Refunds may be provided at our sole discretion. Generally, no refunds are issued for subscriptions. If you believe you are entitled to a refund, please contact support@localaunty.com.
7. Safety and Interactions
Important Safety Information
LocalAunty does not conduct criminal background checks on users. You are solely responsible for your own safety when interacting with other users, both online and in person.
LocalAunty is not responsible for the conduct of any user, whether online or offline. We recommend you:
- Never share personal financial information
- Meet in public places for initial meetings
- Inform someone you trust about your plans
- Report suspicious behavior immediately
8. Termination
We may suspend or terminate your account at any time, without prior notice, for:
- Violations of these Terms or Community Guidelines
- Conduct we deem harmful to other users or LocalAunty
- At our sole discretion for any other reason
Upon termination, your right to use the Service ceases immediately. You may delete your account at any time through account settings.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
LocalAunty does not warrant that: (a) the Service will be uninterrupted, secure, or error-free; (b) any defects will be corrected; (c) the Service is free of viruses or harmful components; (d) any matches or connections will result in relationships.
WE DO NOT GUARANTEE THAT YOU WILL FIND A MATCH OR THAT THE SERVICE WILL MEET YOUR EXPECTATIONS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCALAUNTY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of (or inability to access or use) the Service
- Any conduct or content of any third party on the Service
- Unauthorized access, use, or alteration of your content or data
- Any interactions with other users, whether online or offline
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR £100, WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify, defend, and hold harmless LocalAunty, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any rights of another party; (e) your interactions with other users.
12. Intellectual Property
The Service and its original content (excluding User Content), features, and functionality are owned by LocalAunty and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
13. Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
13.2 Jurisdiction
Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and LocalAunty regarding the Service.
- Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
- Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.
- Assignment: You may not assign these Terms without our consent. We may assign our rights without restriction.
- No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.
15. Contact Information
For questions about these Terms, please contact us: